Refund & Return Policy – Vasus Brakes India
At Vasus Brakes India, customer satisfaction is our priority. If you’re not happy with your purchase, here’s how we handle returns and refunds:
Returns:
- Products can be returned within 7 days of delivery.
- Items must be unused, in original packaging, and in resalable condition.
- Return shipping is to be borne by the customer unless the item is defective or wrong.
Refunds:
- Once your return is received and inspected, a refund will be processed within 7–10 business days.
- Refunds will be issued to the original payment method.
Exclusions:
- Custom-made or used parts cannot be returned.
- Electrical items are non-returnable unless found defective upon delivery.
To initiate a return, contact us at sales@vasusbrakesindia.com with your order details.